APPROVED
By order of the Sole Proprietor Petrushenko I.A. No. 01/23 Dated August 15, 2023
PUBLIC OFFER AGREEMENT For Conducting Online Programming Courses
This Public Offer Agreement for conducting online programming courses establishes the terms of online learning on the platform available at csosvita.com (hereinafter referred to as the "Platform") and is a public offer by the Sole Proprietor, represented by Ivan Anatoliyovych Petrushenko (hereinafter referred to as the "Provider," Taxpayer Registration Number — 3387707658), to an indefinite number of persons in accordance with Articles 633, 641, and 644 of the Civil Code of Ukraine to enter into an agreement for conducting online programming courses (hereinafter referred to as the "Agreement") under the terms outlined below.
1. General Provisions
1.1. The relationship between the Student and the Provider is based on this public offer agreement.
1.2. This Public Offer Agreement is a public contract governed by Articles 633 and 641 of the Civil Code of Ukraine.
1.3. The terms of the public agreement are the same for all parties.
1.4. By purchasing an online programming course (hereinafter referred to as the "Course") from the Provider, you accept the terms of this Agreement and confirm that you have read and agreed to its provisions.
1.5. Definitions used in this Agreement:
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Platform – The official website of the Provider located at csosvita.com, where the Provider publishes information about services, pricing, and access methods. By accepting a specific offer, the Student agrees to the terms of this Agreement.
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Student – Any individual who purchases a Course from the Provider and makes a payment to the Provider’s bank account, thereby expressing their intent to accept this Agreement. If the Student is a minor (under 18 years of age), this Agreement must be concluded on their behalf by their legal representatives (parents, guardians), who are responsible for ensuring compliance with the terms stated below.
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Course – A collection of educational elements (video and audio materials, assignments, etc.) provided over a specific period (duration) and structured according to a predefined topic (curriculum), within which services are provided.
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Order – A completed request by the Student to purchase a Course.
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Acceptance of the Agreement – Payment for the Provider’s Course according to the information published on the Platform.
2. Subject of the Agreement
2.1. This Agreement is a public contract, which is considered concluded between the Provider and the Student from the moment the Student accepts all the terms and conditions of this Agreement and its Annexes without exception.
2.2. Under this Agreement, the Provider undertakes to sell the Course to the Student, and the Student undertakes to accept the Course and pay for it in accordance with the terms and conditions set forth in this Agreement and the legislation of Ukraine.
2.3. The provision of the Course by the Provider under this Agreement is carried out in compliance with the applicable legislation of Ukraine and the agreements between the parties.
3. Course Conduct Guidelines
3.1. The Student selects a course published on the Platform and agrees to the terms specified in the respective announcement, publication on the Platform, or offer by the Provider, as well as this Agreement.
3.2. The services during the Course are provided by individuals engaged by the Provider who meet quality requirements. Each Course has a designated curator, mentor, or responsible manager.
3.3. The duration of each Course is specified on the Platform and starts from the date of the first session. The Provider may change the Course start date and must notify the Student at least three days in advance. The Course duration may be adjusted based on the pace of the group but cannot exceed three months (including breaks for holidays, force majeure events, etc.).
3.4. The Course program is designed at the discretion of the Provider, considering the specifics of each Course and a set of standardized educational components. Compliance with these elements is mandatory for each Student. Disagreement with certain elements of the Course does not constitute grounds for refusal of services.
3.5. Some Courses may have additional requirements and restrictions for participation (e.g., prerequisite skills, age recommendations based on program complexity and workload). Such requirements will be indicated on the Course page on the Platform or communicated separately.
3.6. Upon completion of the Course, the Student may receive a Certificate only if they have completed at least 70% of assignments and 100% of final projects as verified by the curator before the Course end date. Some Courses may have different completion criteria, which will be communicated at the beginning of the Course, particularly during the first webinar.
3.7. The Provider may establish additional requirements for obtaining a Certificate, which will be communicated to the Student in advance.
3.8. The services are considered duly provided by the Provider once the Student gains access to the Course materials, particularly if the Student interacts with the Course content. Confirmation of interaction may include software records, lecture attendance, or visits to Course material pages.
3.9. Any engagement with the Course content confirms the Student's acceptance of the provided services and indicates their intent to receive the services fully and of the proper quality. In this case, a separate service acceptance certificate is not required unless explicitly requested by the Student.
3.10. The start date of each Course is specified on the Platform or promotional materials. A Student’s place in a group is reserved only after making the first payment.
3.11. The Provider reserves the right to refuse continued enrollment or terminate a Student’s participation in a Course in cases of:
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Repeatedly ignoring assignments and lectures;
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Failing to complete or submitting an unacceptable final project, leading to Course completion without certification;
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Violating Student obligations outlined in this Agreement.
3.12. If the Student misses webinars or other Course activities, they cannot claim improper service delivery if they have access to the Course materials.
3.13. If the Student decides to withdraw from the Course, their place in the next cohort is not guaranteed, and they will not be able to resume the Course from where they left off.
3.14. All educational materials are proprietary and subjective. If the Student disagrees with any content, they may contact the Provider via hello@csosvita.com. The Provider reserves the right to respond or not respond at its discretion. Disagreement with the material does not constitute grounds for a refund.
3.15. During the Course, the Student may receive online support via email, chat (Viber, Telegram), or another communication channel selected by the Provider. Online support includes consultations on Platform functionality, online webinars, or other difficulties related to the Course. The Provider may refuse consultations if they are unrelated to the Course.
4. Payment Terms
4.1. Payment for the Course specified in clause 1.5.3. shall be made as follows:
4.1.1. The price of the Course is indicated on the respective web page of the Course on the Platform and/or on social media or advertising materials.
4.1.2. Payment can be made:
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For the entire Course;
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On a monthly basis.
4.1.3. The first payment must be made before the first lesson. Access to all Course materials is granted to the Student only after payment.
4.2. If the Student pays for the Course on a monthly basis, a notification about the next payment date will be sent to the email address provided during registration on the Platform. If the next payment is not made by the specified date, the Student will not be granted access to the materials required to continue the Course.
4.3. Payments shall be made in the national currency of Ukraine (at the exchange rate of the National Bank of Ukraine on the date of payment) – hryvnia, via online payment systems used by the Platform.
4.4. A refund for the Course is possible if the Student sends a notification to the email address hello@csosvita.com within 7 days from the start date of the Course, stating the inability to continue studying. In all other cases, full or partial refunds are not provided.
4.4.1. A different refund policy may be specified on the Course Platform—in such cases, the terms specified on the Platform for a particular Course shall apply.
4.5. The Student cannot demand a reduction in the cost of services or a refund if they have not used the services at their own discretion, due to their own fault, or due to third parties for whose actions the Provider is not responsible.
5. Rights and Obligations of the Parties
5.1. The Provider undertakes to:
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Grant the Student access to the Course as specified in this Agreement;
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Provide the Student with complete information about the Course and its content;
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Familiarize the Student with the terms of this Agreement and obtain consent for the processing of personal data (including verbal consent);
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Refund the payment for the Course in the cases provided for in clauses 4.4. and 4.4.1. of this Agreement.
5.2. The Provider has the right to:
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Unilaterally amend this Agreement;
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Unilaterally modify the information and content of the Course at its sole discretion;
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Unilaterally change the prices of the Course, with the updated information published on the Provider’s website.
5.3. The Student undertakes to:
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Comply with all terms and requirements of this Agreement;
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Review the information about the Course provided by the Provider;
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Accept and pay for the Course provided by the Provider;
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Use the services personally, not transfer access to the Course or educational materials to third parties, and not engage in group purchases of the Course;
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Not distribute or share, in any form, the Course materials in whole or in part with third parties;
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Not upload to the Platform or any related services (social media, chats, etc.) any materials that violate copyright laws or the personal rights of others;
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Provide all required information during registration, including an email address and phone number, on the Provider’s Platform.
5.4. The Student has the right to:
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Demand that the Provider fulfill the terms and conditions of this Agreement;
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Enroll in the Course offered by the Provider;
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Obtain complete information regarding the Course, including its price and other relevant details;
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Request a refund for the Course in accordance with the procedure specified in clauses 4.4., 4.4.1., and 8.3. of this Agreement.
6. Liability and Dispute Resolution
6.1. In case of failure to fulfill or improper fulfillment of obligations under this Agreement, the Parties shall bear liability as provided by the legislation of Ukraine and this Agreement.
6.2. In cases not covered by this Agreement, the Parties shall bear liability as established by the applicable laws of Ukraine.
6.3. The Student and the Provider agree to resolve disputes through negotiations and by reaching a consensus.
6.4. In the event of a dispute, the Student shall submit complaints, claims, and/or demands via email to hello@csosvita.com.
6.5. The Provider shall respond to complaints, claims, and/or demands sent to the email address specified in clause 6.4. within 10 (ten) business days.
6.6. If a consensus cannot be reached within 30 (thirty) calendar days, the Student has the right to submit a complaint to any government authority competent to review such complaints.
6.7. If the dispute cannot be resolved under clauses 6.3., 6.4., and 6.6. of this Agreement, the Student has the right to file a claim exclusively in a court located at the Provider's registered address.
6.8. The Provider shall not be liable to the Student for the quality and results of the Courses and shall not refund any payments made for the Course.
6.9. The Provider shall not be liable if the Student misses a seminar, webinar, lecture, or any other element of the Course that requires the Student’s participation in an online broadcast as per the Course Program.
6.10. The Provider shall not be liable for the actions of banks or electronic payment systems that process payments and refunds in the execution of this Agreement.
6.11. If the Student violates Section 5 of this Agreement or fails to make timely payments, the Provider may unilaterally terminate this Agreement early, cease providing services, and block access to the educational materials and the Platform.
6.12. In the event of early termination of the Agreement under clause 6.11., no refund of payments made by the Student shall be provided.
6.13. If the Provider identifies violations as specified in subclauses d) and f) of clause 5.3. of this Agreement, the Student must pay a penalty of 300% of the Course price within 10 (ten) days from the date of receiving the demand. Violations may be documented through screenshots, software tools, records of third-party access to the Platform, or any other means that prove the violation.
7. Term and Termination
7.1. This Agreement enters into force upon its acceptance by the Visitor of the Platform and remains in effect until the Parties have fully fulfilled their obligations under the Agreement.
7.2. This Agreement may be terminated unilaterally before its expiration in cases provided for by the terms of this Agreement.
8. Force Majeure
8.1. If force majeure circumstances (such as fires, floods, earthquakes, natural disasters, military actions, or other unavoidable events) directly prevent the timely and full operation of the service and/or any other circumstances that objectively make it impossible for the Provider to provide services in a timely, complete, or quality manner, the fulfillment of obligations shall be postponed for the duration of such circumstances and their consequences, until the full restoration of the Provider’s and Platform’s operations.
8.2. Information regarding the occurrence of force majeure circumstances, as well as their resolution and the resumption of the Provider's operations, will be published on the Platform.
8.3. If force majeure circumstances persist for more than 180 (one hundred eighty) calendar days, the Student shall have the right to unilaterally refuse the services by sending a written notice to the email address hello@csosvita.com specified during registration on the Platform. The Student may also request a refund for the portion of the Course that was not started or completed. In such a case, a refund shall be issued, minus the cost of services that were actually provided. The Provider shall review the request within 20 (twenty) calendar days and, if justified, process the refund within 30 (thirty) calendar days.
9. Final Provisions
9.1. This Agreement contains all terms agreed upon between the Parties regarding its subject matter and supersedes all previous agreements, statements, and any arrangements of any kind between the Parties related to its subject matter.
9.2. The Agreement may be modified and/or supplemented by the Provider unilaterally at any time without prior and/or subsequent notification of the Platform Visitor. Changes to the Agreement will be published with the date of the last update. The Student is considered informed of the changes and/or additions from the moment such changes are published on the Platform.
9.3. The invalidity, illegality, or unenforceability of any provision of this Agreement shall not render invalid or affect the continued legal force of any other provisions of this Agreement.
9.4. Unless otherwise provided in this Agreement, all notifications must be sent to the addresses specified in this Agreement or on the Platform.
9.5. The Parties confirm that if any provision of this Agreement becomes or is recognized as invalid due to non-compliance with the law, such a provision shall not render any other provisions of this Agreement invalid. In such a case, the Parties shall take immediate steps to amend the Agreement to the extent necessary to replace the invalid provision so that in its amended form it remains lawful and retains the Parties’ original intent as much as possible.
9.6. The Provider confirms that all received information about the Student is confidential and will not be disclosed to third parties.
9.7. The Student consents to the processing and storage of their personal data by the Provider under the rules outlined in the Privacy Policy.
9.8. If a minor (under 14 years old) or a juvenile (14 to 18 years old) registers for a Course (hereinafter referred to as a "Minor"), the responsibility for fulfilling this Agreement or any damages caused by the Minor is assumed by their legal representatives (parents, guardians).
9.9. If a Minor registers for a Course, makes a payment, and thereby accepts this Agreement, all such actions are performed under the supervision of a responsible person—the legal representative. By accepting this Agreement, the legal representative of the Minor assures the Provider and guarantees that they have the necessary legal capacity, as well as all rights and authority required and sufficient to conclude and execute this Agreement, including under Part 2 of Article 65, Parts 1 and 2 of Article 74 of the Family Code of Ukraine, and that they act with the consent of the other spouse or, if in an unregistered marriage, with the consent of the other cohabiting person.
9.10. The Provider is solely responsible for the training of the Student under the selected Course program. The Provider is not responsible for the supervision and/or care of minors or the implementation of any educational or disciplinary activities.
9.11. A Student under the age of 14 is considered a minor under Ukrainian law and is not liable for damages caused to the Provider and/or third parties. Full responsibility for such damages lies with their legal representative.
9.12. On all matters not regulated by this Agreement, the Parties shall be governed by the current legislation of Ukraine.